SJMC sent me a letter saying they investigated my complain and “explained” to me what had happened between that doctor, Pei Lee, and I.
I don’t know where their conscience are. But, hello, I did not write in to receive the doctor’s opinion on why he refused to see Pei Lee. It was his manners. And if truth is so simple, do you think I would take the trouble of writing in?
I am complaining about the doctor’s manners! And frankly, his opinion was not conveyed to us because his rude behavior overshadowed all else. His written words to us on that day consisted of one liners and brief remarks. Can that explain much in 10 minutes? You be the judge. (Note that one liners weren’t all to his rudeness)
Ok, let me give you an example. Supposed this was the case. “During the Dr’s consultation, he discovered that she had previous surgeries done in GHKL and she has now presented a new problem at a Cervical Neurofibroma causing Neurological problems. As there was no letter of referral and MRI reports, Dr. could not make an accurate diagnosis of her present condition.”
That is the hospital’s explanation. Now Supposed the Dr. actually said to us…
Yvonne: She was previously treated at GHKL.
Dr: *makes a face* Go to GHKL. See Dr. Ng.
Yvonne: But that’s where we came from. We want you to see her because she said she feared GH doctors might not be able to treat her.
Dr. *Makes a face again* Go back to GH. Here very expensive.
Yvonne: Doctor. The fact that we decided to come here says a lot about our intentions. No?
Do you think that explains what the letter explained? Also, please note that Dr. did not suggest an MRI until I ASKED FOR IT. THAT IS AFTER THE DOCTOR TOLD US TO GO BACK TO GH! But the letter says otherwise. Ok, maybe the doctor has poor memory. But if he is unsure, then don’t try to cover up, just say he wasn’t sure what happened.
Another point, those in bold were the exact words in the letter. Now, note that at the end the hospital said the doctor could not make an accurate diagnosis. Then, why did he assume it was a cervical lesion based on our minimal explanations? We weren’t even given the chance to explain much and he did not even test out Pei lee’s legs by running a physical examination.
If he could not make a proper diagnosis, why did he formulate any opinion without further investigation? So is that letter inconsistent?
You know, in the U.S. I have done several one-off medical consultations like this. And the doctors there never made sweeping remarks like he did.
So did we give tje doctor a reason to be rude? I don’t think so. Even I, when seeking medical treatment for myself, have met with doctors who could not help me, who had to suggest alternatives, but none of them EVER spoke to me the way that SJMC doctor did.
Actually, this doctor seems questionable based on another friend’s experience being treated by him. If I knew it was HIM who RECKLESSLY managed my friend’s surgery, I would not see him at all!
I really hope my friend would go ahead and take legal action against him, because she suffered actual damages due to his negligence, That ought to teach him a lesson.
So what am I going to do now? Sabrina suggested I pursue further. Should I? Where do I go? But we haven’t got any evidence.
Oh, I wonder why the nurse who stood behind the doctor kept grimacing, as if she, too, was embarassed with the doctor.